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Emergency Repair Services

At Heath’s Air, we understand that air conditioning and heating problems rarely occur during normal business hours (or for that matter, at any point that’s convenient!). In some cases, you can wait until the next day to have your heating, ventilation, and air conditioning (HVAC) system serviced but other problems simply can’t wait when your family’s comfort and safety are at risk.

We are proud to offer our customers a wide range of emergency repair services so you can be sure your family is safe night or day. Here are a few things you need to know about HVAC emergencies and how our experienced team can help you get your system back up and running no matter the time of day or night.

When You Need Emergency Services

If your air conditioner or heater stops working, it can feel like an emergency even when it’s not. Here are a few tips to help you decide whether you need to request emergency services or whether your HVAC issue can wait for normal business hours.

The first thing that you should consider is the weather when you’re trying to decide if you need an emergency repair. If the temperature outside is moderate, it’s probably not an emergency situation. On the other hand, if it’s extremely hot or cold, your family’s safety could be at risk. Extreme temperatures can be very dangerous, which means you need your HVAC system up and running quickly.

After checking the weather, you should consider the issue that you’re dealing with. Some heating and cooling problems are much more serious than others and deserve immediate professional attention. For example, if you hear strange noises coming from your system, particularly a buzzing or popping noise, you should call for help right away. Noises such as these may mean there’s a serious electrical problem with your system that poses a threat to your safety.

A burning smell coming from your air conditioner or heater is another problem that warrants emergency services. Burning smells are often a result of an electrical error that may cause a fire. Cut off power to your system if you smell a burning odor and give us a call right away.

Finally, if you turn on your HVAC system and there is no airflow, you should call us to schedule an emergency appointment. Zero airflow can mean that there is a major problem with your system that will require extensive repairs, and if you don’t start these repairs soon enough, it’s possible that your system will give out completely.

Air Conditioner and Heater Emergency Problems

Now that you know how to decide whether you need emergency services, let’s look at some of the major problems your air conditioner and heater can experience.

Air Conditioner Issues

Many emergency situations with air conditioners have to do with water damage. For example, if your condensate drain is completely clogged, moisture can back up into your home and cause extensive damage if it’s not addressed quickly.

Ice formation on the coils can also be a problem deserving of emergency repairs. Allowing the ice to remain on your coils for any extended amount of time can cause extensive damage throughout your entire system and may eventually require replacement instead of repair.

Heater Issues

If you have a gas furnace, you should call for emergency services if you ever suspect a gas leak, for example, if you notice the smell of gas in your home. Turn off your gas main if possible and then leave your house so that you’ll be safe until the issue can be fixed.

Feeling only cold air coming from your heating system or getting no response from your thermostat are also problems that may need an emergency repair. Both of these issues can indicate a serious heating problem that’s best fixed sooner rather than later.

What Causes Emergency Situations?

There are a few reasons your HVAC system may eventually experience a problem that requires emergency services. Understanding the reasons behind emergency problems will help you take precautions to prevent them as much as possible.

Failing to schedule regular maintenance is one of the main reasons your air conditioner or heater can experience emergency problems. During a regular service checkup, we can catch small problems before they get out of hand. On the other hand, if you skip regular maintenance appointments, small issues can quickly result in an emergency outage.

The age of your system can also be the reason behind an air-conditioning emergency. As heating and cooling systems get older, they will naturally experience more problems because of long-term wear and tear. If you wait too long to replace your old system, you may frequently experience emergency issues.

Get Help From Heath’s Air

The next time your HVAC system goes out and repairs simply can’t wait until normal business hours, you can call Heath’s Air at 480-470-7777 to request emergency services. Our experienced team, including our Bosch-certified owner, can help you with your emergency issue day or night so you can rest easy knowing that your family will be comfortable and safe.