If your air conditioner or heater stops working, it can feel like an emergency even when it’s not. Here are a few tips to help you decide whether you need to request emergency services or whether your HVAC issue can wait for normal business hours.

The first thing that you should consider is the weather when you’re trying to decide if you need an emergency repair. If the temperature outside is moderate, it’s probably not an emergency situation. On the other hand, if it’s extremely hot or cold, your family’s safety could be at risk. Extreme temperatures can be very dangerous, which means you need your HVAC system up and running quickly.

After checking the weather, you should consider the issue that you’re dealing with. Some heating and cooling problems are much more serious than others and deserve immediate professional attention. For example, if you hear strange noises coming from your system, particularly a buzzing or popping noise, you should call for help right away. Noises such as these may mean there’s a serious electrical problem with your system that poses a threat to your safety.

A burning smell coming from your air conditioner or heater is another problem that warrants emergency services. Burning smells are often a result of an electrical error that may cause a fire. Cut off power to your system if you smell a burning odor and give us a call right away.

Finally, if you turn on your HVAC system and there is no airflow, you should call us to schedule an emergency appointment. Zero airflow can mean that there is a major problem with your system that will require extensive repairs, and if you don’t start these repairs soon enough, it’s possible that your system will give out completely.